Order Cancellations & Changes
For the benefit of our customers, we attempt to process orders as rapidly as possible. As such, orders may be sent to our warehouse for fulfillment very soon after they are placed. Due to difficulty of locating orders once they have begun the fulfillment process, we will not be able to make any order changes or cancellations once they have reached this stage of processing.
Please review orders very carefully prior to submitting them and in the case a cancellation is necessary; please contact us as soon as possible to increase the likelihood that we are able to stop your order before it goes to the warehouse for fulfillment. Unfortunately, no guarantees can be made.
lightdepot.ca all products are warranted for 180 days from the date of purchase, select products have extended warranty periods.
lightdepot.ca liability shall as limited to repairing or replacing, at its option, any defective product which is returned, freight prepaid to lightdepot.ca, according to the Merchandise Return Procedure set forth in Section Merchandise Return Procedure below. Buyer shall bear all responsibility for shipping charges and risk of loss or damage during transit to lightdepot.ca. Products which have been subjected to abuse, misuse, alteration, neglect or unauthorized repair or installation, as determined solely by lightdepot.ca, are not covered by this warranty.
Any alterations, addition, improvements or attachments to the product not authorized in writing by the lightdepot.ca shall be deemed to be a waiver of this warranty by Buyer and shall render this warranty null and void. lightdepot.ca shall return repaired or replaced product to Buyer, at its expense via regular ground service within Canada. Shipping charges by all other methods and to all other destinations shall be borne by Buyer.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED. lightdepot.ca MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE OR MERCHANTABILITY. IN NO EVENT SHALL lightdepot.ca BE LIABLE FOR INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES SUCH AS LOSS OF PROFITS OR BUSINESS OPPORTUNITIES, AND IN NO EVENT SHALL lightdepot.ca LIABILITY EXCEED THE PURCHASE PRICE OF THE PRODUCTS.
Limitation of Liability
The maximum liability to you for products purchased from lightdepot.ca shall be limited to the purchase price you have paid for the products. Also, lightdepot.ca will not be liable for any property damage, personal injury, loss of use, interruption of business, loss of profits, or other consequential, indirect, incidental, punitive or special damages. This applies to all situations however caused, whether for breach of warranty, contract, tort including negligence, strict liability or otherwise, other than those damages that are incapable of limitation, exclusion or restriction under applicable law.
THIS RETURN POLICY IS NOT A WARRANTY
lightdepot.ca reserves the right to change or to cancel it at any time before accepting your order. For all refunds, you need to precisely follow the previous return procedures to ensure the return of your refund. You need to also allow a reasonable period of time for the product to arrive at our warehouse and pass an inspection process. When your return is accepted, we will process your credit as soon as possible.
You are responsible for the payment of any province and local sales or use taxes that may apply to your order. The sales tax is calculated based on the full invoice price, and may include charges for shipping and handling, if required by law. By law, Lightdepot.ca must collect sales tax for orders delivered to Canadian Address.